Claude Sonnet 4.6 and Opus quota stuck at "0 to 0" cannot increase

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1

Hi everyone,

I’m having an issue with Anthropic model quotas on Vertex AI.

My setup:

Billing is active (upgraded from free trial)

Vertex AI API is enabled

Anthropic Marketplace agreement is accepted
The problem:

When I try to increase the quota for anthropic-claude-sonnet-4-6, the allowed range shows “0 to 0”. The error says: “According to your service usage history, you do not meet the requirements for a quota increase at this time.”

Note: My billing account was recently upgraded from free trial, which may be related.
Is this a known restriction? Is there a manual override or escalation path available?
Thank you!

4

smae with mine, stuck at zero, both aws and google, and the annoying thing, you have to pay for premium support before you can be answered

5

Hi,

I have been trying for 3 days to get a quota increase approved for Claude Opus 4-6 on Vertex AI but keep getting rejected with no explanation.

Project ID: (PII Removed by Staff)
Region: us-east5
Model: anthropic-claude-opus-4-6

Quotas requested:

online_prediction_input_tokens_per_minute_per_base_model → 100,000

online_prediction_output_tokens_per_minute_per_base_model → 20,000
The model is GA, billing is active, Vertex AI API is enabled, and the model is enabled in Model Garden. Current quota is 0 which makes the model completely unusable.
Has anyone else faced this? Is there a minimum account age or spending requirement before quota increases are approved?
Thanks