When testing the auto-send email feature:
In the first test, all email addresses in the list received emails normally.
However, after about 30 minutes to 1 hour, I stopped.
When testing the second test using my personal email, no emails were sent, even though I checked both the inbox and spam carefully.
Note: I am using a paid package, and did not change any configuration
I hope the team will soon fix this situation, I think all users are in the same situation as me
Please contact Support for help with this.
I had contact with them 2days ago but not have result bro
Attn @devingu @Jose_Arteaga
Thanks @Steve,
@Huy_NgĂ´ welcome to the community!
My sincere apologies for the inconvenience. I just read another post (below) and tried automation e-mail in one of my apps and it is now working fine for me.
Could you give it a try and confirm it is also working fine for you?
I tried sending an email list, the first 20-30 emails all received the email, the remaining recipients did not receive the email.
Some apps are sending the email but not all of them
Thanks @Diego_Sanchez and @Huy_NgĂ´,
Let me research on this and I will get back to you
On the contrary thanks for your help and time, also i have an oppen tickets since friday but i havent had any reply
Contacting support is definitely the right thing to do!
Could you share the ticket numbers please? It will make it easier for me 
Thanks, I have checked the notes and the root cause has been identified. The team is working on implementing a solution.
I will keep you posted.
Thank you vey much!!! ill wait for the fix hope we get it soon
Have the issues resolve?
My issue (Account Blocked) have submit 3 day still yet to resolve..Sad..
Not sure why the support team need to take some much time..
