App Blocked - Requesting unblock

AppSheet AppSheet Q&A
1

Hello,

My AppSheet app is currently showing the following message:

“App Blocked – Temporary user limit exceeded.”

I had exceeded the temporary testing user limit previously. I have now reduced the number of app users to 6, which is below the testing limit.

However, the app is still blocked.

Could someone please advise:

  • Is there a waiting period before the app is automatically unblocked?

  • Or does the app need to be manually reviewed and unblocked?

Thank you for your help.

4

Hi @sajidas_478

Please contact @Jose_Arteaga

5

Thanks @Syamsudin,

Hello @sajidas_478,

Welcome to the AppSheet Community!

I will be sending you a PM shortly.

6

Thank you @sajidas_478!

I can see that there is an application that has accumulated 12 Monthly Users.

Please note that the Monthly User count resets every month on the day the app was created.

I have applied a workaround to remove the block but please note that this can only be performed a few times so you definitively need to keep an eye on this.

The invitation is to purchase the appropriate subscription based on the features you require. You can opt to purchase an AppSheet Starter, Core or Enterprise license. Please visit the What subscription is right for me? page for more information on this.

Finally, you can find a list of FAQs here:

Please confirm so that I can mark this post as resolved.

7

Thank you very much for your help and for applying the workaround.

I will closely monitor the Monthly User count and make sure to stay within the allowed limit going forward.

Please mark this post as resolved.

Thank you again for your support.