App Blocked - Requesting unblock for prototype app

Hello AppSheet Support Team,
My app (PII Removed by Staff) is currently blocked with the error “Your app is blocked because a plan update is needed”. [, 2]

I accidentally exceeded the 10-user testing limit for my prototype. I have already fixed this and reduced the active authorized users to 10 or less. [, 2, 3]

Could you please help me apply a workaround to unblock my app? Thank you for your support. [1, 2]

Hello @Hugo_Cruz1,

I can help with that. I will be sending you a PM shortly.