Hello AppSheet team, My prototype app was blocked for exceeding the 10-user limit. I have already removed the extra users, and the app is now shared with 10 users or fewer. (PII Removed by Staff). Public name: KOLMEIA - Atendimento 2.3 The App Info panel still shows the previous count because of the 30-day rolling window, so the number will not drop immediately even though the extra users are gone. This app is used daily by our customer service team, so the block is affecting our operation. Could you please apply the unblock while I evaluate the appropriate subscription for our use case? Thank you very much.
Hello @BOM_FUTURO_ENERGIA_B,
Welcome to the AppSheet Community!
My apologies for not replying sooner, I was enjoying a couple of days off. I can certainly help you with this. I will be sending you a PM shortly to gather further information.