I have been searching for a solution for 8 hours and I am lost. This is the only place I could find to seek help from smart people and not beredirected to a document that keeps telling me to log in to Admin Console. That is the very thing I can’t access. Admin console suspended and admin who created the Workspace is no longer accessible. I own the domain with GoDaddy. Any help would be appreciated.
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@Mike_Mercurio I am not that smart, but willing to give it shot. Here are a couple of recovery methods that might work:
- If you are able to login to your Workspace account on the domain, try the recovery form on Toolbox. You will likely be asked to prove domain ownership again by creating a CNAME or TXT record.
- You can also try the Workspace Recovery form: Google Admin Console: Sign in Issues - Google Workspace Admin Help
Hopefully one of those methods gets you in and once you have regained access as an administrator through the recovery steps:
- You can then see the reason why the account or subscription was suspended (e.g., billing issues, policy violations, etc.).
- The Admin Console will provide options or instructions on how to resolve the cause of the suspension.
Keep me posted on how you go!
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They all request the admin login which is what I trying get.
MIchael T. Mercurio, Esq.
(PII Removed by Staff)
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Thank you for responding. The only thing is I do not have the password to enter the admin audit. Any other suggestion? May a coworker.
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