OAuth verification requires an email reply, but no verification email has ever been received

[송영진]

Title: OAuth verification requires an email reply, but no verification email has ever been received

Hello,

We are completing OAuth verification for AVIKO and are unable to respond to the requested corrections.

Our current situation:

• Branding verification is completed.

• The Verification Center shows findings under “App functionality” and “Request minimum scopes,” last reviewed on September 18, 2026.

• It instructs us to resolve the issues and reply to the Trust & Safety team’s email thread.

• However, we have never received an OAuth verification email since our initial submission, so there is no email thread to reply to.

• The Verification Center provides no button to submit our response or resume the review.

• We also attempted to create a Google Cloud support case for OAuth, but the form says the product is not supported under our current support plan.

We are preparing an updated demo video and scope clarification.

Could a staff member help us:

1. Confirm whether a verification email was sent and arrange for it to be resent.

2. Identify how we can provide corrections for the existing verification request when no email thread is available.

3. Clarify whether saving an updated video URL in Data Access notifies the reviewer or requires an additional action.

We can provide the project ID, project number, and registered contact details privately through an appropriate support channel.

As this is a public forum, we have not attached screenshots containing project details. We can provide screenshots and project identifiers through an official private support channel if needed.

Thank you.

[Ross_Carvalho]

The Trust & Safety team’s emails are often sent to all Google Accounts listed as project owners. Did all project owners check their spam and primary folders for messages from api-oauth-dev-verification-reply@google.com or oauth-feedback@google.com ?