No Response on Google Cloud for Start Ups Application

My startup is creating hardware and software for legacy and next generation devices. I applied to Google Cloud for startups to receive credits about 3 weeks ago because I thought this would be useful as we look to scale through GCP and enter our beta testing phase before full launch. I have emailed all the recommended contact emails and still got no response nor clarity on what is happening. I have seen a bunch of threads saying similar things, so I am just looking to get some insight on how to get our credits, and what happened with my application. Does anyone have a solution to this?