Gaining Access to Cloud Run Services

Google Cloud Serverless Applications
1

Hi,

I have run into an issue were I need access to certain projects/services in my company’s environment. The person who previously maintained our Google Cloud has left, and I am an unable to access any of their previous work.

I have tried using the Policy Troubleshoot, but it is telling me that I do not have permission to troubleshoot the Policies. I have also tried giving myself the Owner role per the documentation: https://cloud.google.com/iam/docs/understanding-roles?hl=en#basic

Is there anyone who I can contact to elevate my access? We have the Standard Support tier.

Thanks

2

Hi @zblarson_cc ,

Welcome to Google Cloud Community!

  • You need access to Cloud Run services, but the previous owner left and you lack permissions.
  • Contact a current owner for direct access, or reach out to Google Cloud Support for verification and potential permission grant.
  • Consider alternative channels like Resource Manager or Organization Administrator if necessary.
  • Prepare evidence of your role and clearly communicate your needs to Support.
  • Google prioritizes security, so verification might be involved.

Remember, there are various avenues to explore, and reaching out to Support is always an option for official assistance.

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