CASA Email Not Received

Hello! I’m trying to finish Oauth setup for my app, and I was denied for the following reason:

”Additional requirements

Last reviewed: Mar 25, 2026

Your app has not met additional requirements. Please resolve the following issues:

You are required to complete a CASA security assessment for your app.

Follow the instructions in the email you received from the Trust and Safety team to complete the CASA assessment.”

Has anyone ever dealt with this? I never received an email. Thanks! @Andrew_B do you have any thoughts on this?