Hello Community Managers,
I desperately need an internal escalation. My company applied for the Google Cloud Partner Advantage program back in February (over 60 days ago) under the email: (PII Removed by Staff).
Our application is completely stuck on the “Awaiting Verification” screen.
We cannot use the standard Partner Support channels to fix this because the specific enrollment support link (support.google.com/cloud/contact/partner_enrollment_issues) returns a 404 Error for our account, leaving us completely locked out of requesting help. Furthermore, Cloud Billing chat support is locked for us because we are on a Free Trial.
We recently resolved an indexing issue with our business domain, and our website (kinesisautomation.com) is now fully live, established, and ranking on Google Search.
Could a Community Manager please escalate this internally to the Partner Onboarding and Vetting team so they can re-review our active domain and resume our verification process? I have screenshots of the 404 error and the stuck verification screen ready if needed.
Thank you!
