Unjoined product when the product_id exist in the catalog

When I send the event purchase-complete and shopping-cart-page-view with product_id, I receive the error UNJOINED_WITH_CATALOG userEvent_productDetails_product_id. when thisi dproduct exists in the catalog.

The problem is that it is saying that I am sending product identifiers that do not exist, when in fact they do.

Examples

jmperea_0-1726833816988.png

The id product 1961v4916 is ok in catalog

I dónt know what happen.

Regards

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Hello,

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After investigating it, the problem was mine. The merchant center catalog is not being updated and that is why there is unjoined events

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