Earlier today, I transferred ownership of an AppSheet app and its corresponding database to another user in my company. The AppSheet app transferred successfully.
For the database, I followed these instructions. However, my colleague can’t see the database in his AppSheet dashboard. I can see it, and I can confirm that I’m no longer the owner.
He logged out and back in, and it’s still not in his AppSheet dashboard. Any thoughts?
Your database was an AppSheet Database and you were the previous owner? If so, you’ll need to contact Appsheet Support.
Hey,
Hope you’re keeping well.
In AppSheet, the database itself won’t automatically appear in the new owner’s My Data section unless it’s actively referenced by an app they own. Even if you’ve transferred the underlying data source ownership (e.g., a Google Sheet, Cloud SQL, or Excel file), they need to add that source in their AppSheet account under Data > Tables > Source > Add a new data source and authenticate with their own credentials. Also confirm that the new owner has direct access to the database at the storage level (Google Drive sharing, Cloud SQL IAM, etc.), since AppSheet only lists sources they can log into. Once the data source is added, the app will link correctly and become visible in their dashboard.
Thanks and regards,
Taz
I transferred ownership of the app as well. However, I’ll go through the steps with them when we next meet and see if it shows up then.
He was able to get it to show up in his “Databases” tab by going into the app, selecting “Data”, and then “View data source”. After that, it showed up.
That should not have been necessary.