Sync error across all environments. Appsheet Down?

All apps across multiple environments are not able to sync consistently and are throwing this error.

Operation: App sync

Message: Error:A task was canceled. System.Threading.Tasks.

Anyone else?

yep

Errors being thrown are inconsistent. Sometimes I’m getting

Error: Timed out waiting for a resource.

@AleksiAlkio

Hello @GB and @Kevin_Kelley,

Thanks for bringing this to our attention. Could you help me with a screenshot of the error?

In the mean time, I will investigate on the same and I will get back to you.

Apps are syncing eternally and when they finally fail this is the only error message I’m seeing on the front end side.

Yes, same here

Can’t load the editor.

Same for me. The editor doesn’t load for me, nor the apps (keep syncing and errors), and the calls made to the apps also fail. :worried:

Same for me, not loading anything

Same here, from Texas…

No incident reported on Google Workspace Status Dashboard

Attn @cschalk_ws

Update: I have escalated the issue and it is under investigation. I will keep you posted.

Same here, none of my AppSheet apps are syncing at the moment. The synchronization process is failing.

Is it gonna come back? my users kinda need it ASAP!

Apps syncing for me again. API and editor are working as well. Texas.

It has come back to life :upside_down_face:

yes it came back . whoa!

I’ glad to say everything is back to normal at this point. The engineering team explained that we experienced a temporary capacity constraint on one of our regional cloud servers. This caused some performance slowdowns for users launching apps in certain locations, as well as occasional lag within the AppSheet Editor. Our engineering team jumped on this immediately.

To resolve the bottleneck, we have successfully rerouted our application traffic to other servers. Performance has fully stabilized, and your apps and editors should now be running smoothly at normal speeds.

Thank you so much for your patience while we optimized the system!

Thank you Jose!!

I’d be curious to know how severe something has to be in order for it to trigger the Google Workspace Status Dashboard. It’s 3 days later and the Incident History for AppSheet doesn’t mention this outage at all..