Some Images/icons stuck loading across multiple apps (worked fine for months)

Hi everyone,

I’m currently experiencing an issue where images/icons in my AppSheet apps are continuously loading (spinner shows) and not rendering.

What’s strange:

  • The apps have been working perfectly for the past ~6 months

  • This issue started recently without any major changes on my side

  • It is affecting multiple apps and multiple clients (not just one user/device)

  • Some images load correctly, while others remain stuck loading

Additional details:

  • These are mostly small icons/logos (not large images)

  • The behavior is consistent across different devices and networks

  • Affected images previously worked without any issues

  • No obvious changes to file paths or structure

@Jose_Arteaga @Adam-google @lizlynch

I have noticed the same on my end, spinners stuck on a few icons/thumbnails, didn’t really investigate more.

Yeah I’ve got it too, just posted about this as well.

I have the same problem in Bulgaria.

I reported to Support channel to please come and check reports in community.

My Case ID is 3-3306000040563.

They have no community members other than me reporting it and they see no issue in my app causing it..

I ran out of steam trying to report it further.

Thank you so much for submitting a support ticket regarding this matter, as it appears to be a concern shared by numerous community members. I will monitor the situation closely and provide you with any pertinent updates as they become available.

Thank you so much, please do let engineering team know it is a concern from many.

@Shourya_Tomar I am seeing normal behaviour on my side with Thumbnails/Icons and Images again.

Yeah I’ve started seeing my thumbnails / images return.