Images/Thumbnails Not Loading

AppSheet AppSheet Q&A
1

Hello All,

Today I’ve encountered an issue I haven’t seen before, on all my apps it appears to be struggling to load in images that are available within my Google Drive folder, have the correct file path and we’re loading onto the system as of yesterday.

I’ve tried to look at a small batch of job cards to see if there was a quantity issue but, the issue appears to persist on all data sets I have that include images, some of the images load through fine, others struggle but will persist if you click on the thumbnail and others that refuse to load regardless.

I’m not on the new mobile framework option or the desktop design option.

Anyone else having any similar issues?

Thank you!

4 Likes
2

I have the same problem since today.

The whole application is barely running.

I am positioning myself in Bulgaria.

1 Like
3

My Case ID is 3-3306000040563.

They have no community members other than me reporting it and they see no issue in my app causing it..

I ran out of steam trying to report it further.

2 Likes
4

This is HUGE issue. I have an app with thousands of items, each with about 10 images and it has become unusable for a few hours. Where can we report this?

5

same in germany… somehting with the pipeline beetween appsheet and gdrive is broken

6

Same problem in italy.

7

Same in Singapore, all files generated with broken images.

8

Dear All, The issue has been escalated to the engineering team with the utmost priority and the team is actively working on providing a fix as soon as possible.

2 Likes
9

I’m in the UK, having the same problem….

10

Same issues for us also in the UK

11

I am based in South Africa and I am experiencing the same issue. I have already reported it and they confirmed that they are currently working on a fix, but it is very frustrating.

Google also needs to realise that for some of us our livelihoods depend on AppSheet, so issues like this have a real impact.

12

@Shourya_Tomar I am seeing my Icons and images reappearing as per normal again on my end.

3 Likes
13

Same issue here in France at this time @Denzil_Snyman
If that helps, yesterday it was a bug with “full resolution” image, not “default" resolution”.
Now also with default resolution.

2 Likes
14

I did notice images return a couple of hours back but, the issue has continued, I’m again seeing images failing to load unfortunately.

15

Still noticing some instability on this matter, when using the <> the rendered image appears broken, when using the direct link appears ok.

16

i thnk this is internet issuer u can use warp vpn