In a report I setup about a dozen scheduled reports a year ago and have used them all regularly since. Most of them have just disappeared and the 1 that remains cannot be opened - spinning wheel icon forever.
It looks like a data corruption. Could someone reach out to investigate please ?
There was a lot of time invested in configuring the schedules.
Vaya lío . A ver si alguien te contacta y te ayuda. Lo siento.
No se que esta pasando esta semana, pero se esta perdiendo TODO el trabajo que teniamos en Data Studio
I am facing a similar problem. I have a report with 100+ schedules set up, and since the update, I only see one in the list, and I can’t edit it either. Has anyone found a fix for this problem yet?
The issue is still present for me.
The timing makes me wonder if it’s related to the recent announcements of Looker Studio reverting to Data Studio and the links to my Data Studio Pro reports now being in the datastudio subdomain. I expect there have been changes to make that work and perhaps this is a side effect.
It seems like the sort of thing google would be keen to fix.
I’ve only posted here - are there other ways to bring serious issues with paid products to their attention ?
I’m having the same issue. I have a daily analytics report scheduled to be sent out every day @ 2 PM EST. However, I haven’t received that scheduled report in my inbox since April 14.
In the meantime, I contacted Google Support via Google Cloud and had to subscribe to their Standard support plan to reach them. They requested log files about a week ago, but the issue is still unresolved.
At this point, it seems the most practical solution would be to duplicate the report and manually recreate all scheduled deliveries. However, I’m still waiting a bit longer in case they provide a fix.
Some good news ! My missing schedule entries have been restored.
The bad news - the recipients are visible but there is no schedule set and the entry can’t be edited - pops up a small empty window where the edit would normally occur.
So the option to full recovery might be to manually and tediously recreate new schedule entries from the data in the uneditable old ones.
I can confirm I’m experiencing the exact same issue on my side as well. The missing schedule entries have reappeared, but they are still not editable - clicking the edit button only opens the same small empty popup window.
I already reported this behavior to Support, and they told me they expect to provide an update by the end of the week.
The problems with exports are widespread and growing as people realize that what they are intending to get is far from what they get, if they get anythig at all.
Here is a bug report related to this issue. Pease upvote it to help gain some traction on it.
Actually, now it would appear that I cannot link to it anymore. Below is the bug report number, if you want to search for it.
507743681