I am having a total nightmare - I hope someone can help.
It all started after my emails stopped sending as part of a free account. I didn’t change anything. But then started getting the error that my app definition couldn’t be fetched. And then that my app was blocked and required a plan upgrade.
My app said I had too many users - so I duplicated my app with zero users to test it.
Then I paused the action to send emails.
It said my definition couldn’t be fetched and I need a paid plan.
When I looked into it, it said something like “require user sign in is only available on a paid app” so I disabled user sign in.
Still the same errors and telling me to upgrade.
Then I signed up to the App sheet starter plan - but honestly that’s confusing because it doesn’t tell me which app that will apply to.
I went back to my app and it said “Purchase an AppSheet Publisher Pro subscription to share publicly accessible apps with users without requiring them to sign-in (if you don’t have an Enterprise Plus subscription).”
So on the one hand it tells me user sign in not allowed on a free app. Then tells me I need a pro subscription to not require sign in.
I didn’t see any kind of option that was called a publisher pro subscription either.
I am totally lost, cant get the preview window to load. I could get the app to open and update in browser earlier but not on the phone app. Now I can access any of it without errors.
I hope someone can look at this and help in a step by step kind of way if needed - sometimes replies to posts assume a lot of knowledge and it’s not always easy to follow through.
Also, where is my subscription? I signed up via the link in my app that said you need a subscription. And then said click here to fix it - so I did that and nothing changed, and when I open my account it still gives me the same message saying I need a plan. The only two options were starter and core.