Prototype app blocked after temporary 12 users – now below 10

Hi AppSheet Team,

My prototype app was temporarily blocked because the active user count briefly reached 12 users.

The additional users were only temporary, and I have already reduced the app back to fewer than 10 users.

However, the app is still blocked because of the rolling 30-day active-user count.

Could you please review my account and help restore access to the app?

App name: (PII Removed by staff)

Thank you!

Attn @Jose_Arteaga…

Thanks @Steve,

Hello @M450,

Welcome to the AppSheet Community!

I invite you to review the Community Guidelines. In this post you shared Personal Identifiable Information (PII), the system has detected the same and we removed it.

I am sending you a PM so that I can gather information I need to follow up with the investigation.

Regards.

Closing the loop on this…

The account has been unblocked. Please do not hesitate to contact us if you need further help!