Prototype app blocked after accidentally exceeding 3 users limit during testing

Hii Community,

My prototype app was blocked because we crossed the 3-user free limit during a testing session, I thought we had till 10-user free but realized later it was set for personal use.

I have since removed the extra users, made a new copy, deleted the previous app and set the new one for non personal use prototype but my account is still blocked.

Could someone please help me solve this issue?

Thank you!

Hello @Jessica_Ribeiro,

Welcome to the AppSheet Community!

I will be sending you a PM shortly.

Closing the loop on this as @Jessica_Ribeiro confirmed us over a PM that the application got unblocked automatically.