On July 30, 2026 my OAuth verification was rejected in the console with one
homepage requirement: The app name shown on your OAuth consent screen does not match the app name on your home page. But it is exactly the same (retainsure.com) everywhere.
The console tells me to “reply to your email thread with the Trust & Safety
team,” but no email ever arrived. I have checked spam and all-mail on every
project owner/editor account and every contact address on the OAuth consent
screen — nothing from api-oauth-dev-verification-reply or any Google sender.
The console also won’t let me resubmit.
I have reached out to Google Cloud support and also subscribed to the paid support plan as well, but they take ages to just respond and when they do, it’s generic AI written replies that doesn’t actually solve the issue, the whole experience has been just frustrating to say the least.
Can someone from the team look at this?