OAuth Verification stuck - Verification Center asks me to reply to Trust & Safety email, but I never received one

Google Cloud Cloud Foundations & Onboarding
1

Hello Google Team,

I am requesting help with my OAuth app verification.

Current situation:

  • My OAuth verification is currently paused.
  • The Verification Center shows the following message:

“Resolve all the issues below. Reply to your email thread with our Trust and Safety team after you have resolved the issues.”

The only issue reported is:

“Your home page does not include a link to your privacy policy.”

I have already updated my homepage to include the Privacy Policy link.

However, I never received any email from the Trust & Safety team, so I cannot reply to the email thread as instructed.

I have checked:

  • Inbox
  • Spam
  • Promotions
  • Trash

There is also no “Resubmit” button available in the Google Cloud Console.

Could someone from the OAuth Verification / Trust & Safety team please help me?

Could you:

  1. Resend the Trust & Safety email, or
  2. Advise how I can continue the verification process without the email?

Project ID: (PII Removed by Staff)

OAuth Client ID: (PII Removed by Staff)
Thank you very much.

2

Subject: Manual Review Request for Project Verification Status - project-(PII Removed by Staff)

Project ID: (PII Removed by Staff)

Issue Description:
I have addressed and resolved all requested compliance and security findings listed in the Verification Center for this project. However, the console asks me to “reply to your email thread with our Trust and Safety team,” but I have not received an active email thread or inbound message to reply to.

Request:
Please manually update the verification status or resend the verification email to the project owners so we can proceed with the review process.