Missing PDF Invoice Emails for April and May

AppSheet AppSheet Q&A
1

Hello,

I noticed that my invoices for April and May are available in the Billing section of the platform. However, I never received the email notifications with the PDF invoices attached for those months, as I normally do.

My company’s purchasing department is requesting these PDF invoices, so I would appreciate it if you could check what happened and resend the emails (or the PDF attachments) for both April and May.

Thank you in advance for your help. I look forward to your response.

4

Hello @Mirco_Moreyra,

Sure! I will be delighted to help. I’m sending you a PM to gather the account details.

5

Was this resolved?

6

Hi

No yet.

7

@Jose_Arteaga, what’s going on with this?

8

I’m sorry @Steve,

That is confidential information I cannot share

9

Just interested in knowing whether it’s been resolved.

10

I understand and I appreciate the follow up.

I can tell you the requested information has been shared this morning.