Last payment attempt failed

@Jose_Arteaga Can you help me?

Hello @Bella_Sibbie,

Of course! I will be sending you a PM shortly.

Hello @Denzil_Snyman,

All accounts created after May 4th, 2026, are eligible for this change. We are currently testing a formal exemption request process. In the meantime, if anyone needs to request an exemption, they can reach out to us directly here in the community or contact the support team.

Hello @Bella_Sibbie,

After checking your account I can see it was created on January 24th so your account is not affected by the announced change.

I noticed a different problem though that I would like to follow up via PM.

@Jose_Arteaga, it’s not clear how this reply applies to this thread, or why you’ve tagged @Denzil_Snyman.

Hi Steve,

I think they changed the Title of the thread as I posted my question, so I deleted my post immediately.

The title was another “Out of domain email help”

Correct, I changed because I noticed the problem is not related to the “out-of-domain email automation” feature

Following up with this thread…

I noticed a successful payment attempt today so @Bella_Sibbie should be able to enter AppSheet normally now.

Thanks for closing the loop!