Huge amount billing for Vertex AI AutoML...did not aware that No usage but still need to pay

Google Cloud Build with AI Custom ML & MLOps
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Though all the Google Cloud Services are pay as you go, but got a huge billing for Vertex AI AutoML even did not use but just deployed, any suggestion how we can appeal?

Thanks

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Hi @Architdz_johoce ,

Welcome to Google Cloud Community!

To file for an appeal, you may contact Cloud Billing Support. Keep in mind that every request will be reviewed and doesn’t guarantee its approval.

Just to add, to get a detailed breakdown of your charges and costs, I suggest to check the SKU descriptions for each charged service by going to the Reports page and Cost Table report. This is to verify the specific charges which are usually listed under Vertex AI. You may filter by SKU description, usage amount, usage unit, unrounded cost at the right.

Was this helpful? If so, please accept this answer as “Solution”. If you need additional assistance, reply here within 2 business days and I’ll be happy to help.

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Hi @cassandramae

Thanks for reply.

Since our billing is going through a reseller, they just told us it is not approved after back and forth, which is not reasonable.

Do you think we should contact Cloud Billing Support directly to have better chance?