Full Refund Request - Accidental Starter Subscription ($60 USD)

AppSheet AppSheet Q&A
1

I am requesting a full refund of $60 USD for the recent purchase of 12 AppSheet Starter licenses.

I purchased these licenses to unblock a test application, but the platform immediately notified me that the app’s features require an Enterprise plan instead.

I have already downgraded my account back to the Free/Prototype tier without using the licenses. Since the Starter tier does not serve my use case, I kindly request a full refund to my original payment method.

4

Hello @ANDRES_GABRIEL_PAEZ,

Welcome to the AppSheet Community! :clap:

I can help with this. I’m sending you a PM in a minute.

Regards.

5

Hi @ANDRES_GABRIEL_PAEZ

The refund was processed from our end but it could take even 10 business days to be reflected in your card account.

I hope you found my support useful. We are happy to help! :grinning_face:

Thanks for using this Community.