hi @xavidop
I would like to know if there is a way using DialogFlow CX to get the chatbot to send a follow up message after a certain x period of time when a customer doesn’t respond.
I’m using Dialogflow Messenger.
Is there an automatic way to do that?
Thank you!
Hello,
Thank you for contacting Google Cloud Community!
Unfortunately, Dialogflow CX doesn’t have a built-in feature to automatically send follow-up messages after a specific time in text conversations.
Regards,
Jai Ade
do you now any solution to my problem?
Is it possible to send a custom event to Dialogflow cx from Dialogflow Messenger after a certain time?