Hi ,
I am unable to delete the welcome intent in the dialogflow cx and because of this the Dialogflow Agent always expects a “Hi/Hello” from the user to start the conversation. Is there anyway the Dialogflow agent can automatically start the conversation without expecting the user to start?
Regards,
Stephen
I did solve a similar problem by triggering the dialogflow by using a javascript event, whenever the user clicked on the chat icon on the webpage the event was triggered and chat response from the dialogflow would come.
You should have to send an event when the bubble chat is loaded: https://cloud.google.com/dialogflow/cx/docs/concept/integration/dialogflow-messenger/javascript-events#df-messenger-loaded
You can send a “hi” string when the chat is loaded: https://cloud.google.com/dialogflow/cx/docs/concept/integration/dialogflow-messenger/javascript-functions#sendquery
Best,
Xavi