First time using GCP, created a project and an mySQL instance, I am following the tutorial and clicked on “Activate Cloud Shell” . I tried using corporate account, then using my own Android connection, but neither get me a linux shell. I am using Firefox.
Hi @ac4eclipse,
Welcome to the Google Cloud Community!
It looks like you are facing an issue activating Google Cloud Shell in your GCP project, despite trying different networks and using Firefox, which is preventing you from following a tutorial and beginning your learning journey.
Here are the potential ways that might help with your use case:
- IAM Permissions: Make sure your Google account has the required permissions to access Cloud Shell. Usually, the “Editor” role or a more specific role that includes Cloud Shell access is needed. You can review your permissions in the IAM & Admin section of the Google Cloud Console by locating your account and checking the assigned roles. If any necessary permissions are missing, request a project administrator to grant them to you.
- Billing: Ensure that your project has a valid billing account associated with it. Cloud Shell requires your billing account to be active, even if you’re within the free tier. Go to the Billing section of the Google Cloud Console to verify that your billing account is linked to your project and is in good standing with no payment issues.
- Try Incognito/Different Browser: Launch Firefox in Incognito or Private browsing mode to disable your extensions and use a fresh profile. Then, attempt to activate Cloud Shell from this window.
- Disable Extensions: If Incognito mode works for you, start disabling your extensions one by one to identify the problem.
- Clear Cache/Cookies: Clear your browser’s cache and cookies.
- Check Google Cloud Status: You might want to check if a Cloud Shell outage has been reported.
Was this helpful? If so, please accept this answer as “Solution”. If you need additional assistance, reply here within 2 business days and I’ll be happy to help.