There is a big problem with AppSheet loosing data (Android AND iOS).
I have tracked it down to the following scenarios
Scenario A
1 Enter data, but you are offline. The sync button shows 2 record waiting to be synced.
-
Move to a location with better online coverage.
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The sync clears and does not show any records waiting to be synced.
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The records have then disappeared.
Scenario B
1 Turn off internet
- Enter data, while you are offline. The sync button shows 2 record waiting to be synced.
2.Turn on internet
- The sync does NOT resume automatically
1 Like
SkrOYC
2
Have you done more testing around this?
Are you sure you don’t see the data on the dataset?
What about recovery mode, is it active for some reason?
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The data is never sent to the google sheet
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No . Recovery mode not on.
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It is as if the local storage is cleared.
The images taken are on the device howver.
SkrOYC
6
How many people is having this problem? Seems like a config on each cellphone.
I know it’s not the answer but I’m trying to understand.
Have you contacted support?
1 Like
Steve
7
Please contact AppSheet Support for help with this. This will likely require troubleshooting by a Support engineer or by a member of Development.
1 Like
Yes I have contacted support.