AppSheet Core licensing with Google Workspace

[interact-yugal]

Hey everyone,

I’m confused about how AppSheet Core licensing works when you get it complimentary through Google Workspace.

Here’s what’s happening:

Our Workspace includes Core licenses, but when I add internal/external users to test our prototype apps, the Admin Console is throwing warnings about “unlicensed users” and saying we need to purchase additional licenses. It’s showing 3 used / 0 purchased with 2 unlicensed app users.

But AppSheet’s site clearly says you can “test your apps with up to 10 users at no cost” during the prototype phase. So which is it?

• Does the 10-user free testing don’t apply when you already have complimentary Core licenses from Workspace?

• Do I need to buy licenses for external testers during prototyping, or not?

I’ve dug through the docs but can’t find anything that explicitly covers this scenario. The pricing FAQ doesn’t mention how complimentary Workspace licenses interact with the testing phase.

Has anyone dealt with this before? Really don’t want to buy licenses just to test if that’s not actually required.

Thanks!

[Shourya_Tomar]

Hello @interact-yugal,

We appreciate your insightful inquiry. We are looking into this further and will follow up with you once we have more information. Thank you for your time and understanding.

[Jose_Arteaga]

Thanks @Shourya_Tomar ,

@interact-yugal, I just sent you a DM.