All TikTok data reports on looker studio are accurate except for the purchase value

The current data source is from TikTok. All reports are accurate except for the purchase value. On the TikTok platform, it has the correct amount of value, but when it is in the Looker Studio report, it only shows $0. Please help me how to show the purchase value

Your help is appreciated

Thank you!

maybe the format is not right ? or the plug-in has a issue. you’ll need to see the source table’s metadata to understand what’s going on exactly.

I am experiencing the same issue. I cannot get the purchase value from TikTok, I tried using Supermetrics integration without success.

Hey,

Hope you’re keeping well.

It sounds like the TikTok connector in Looker Studio isn’t returning the purchase value field correctly. First, check the data source schema in Resource > Manage added data sources and confirm that the purchase value metric is present and mapped to the correct field type (e.g., currency or number). If it’s missing or showing as text, you may need to re‑authorize the TikTok connector or refresh the fields so Looker Studio can pull updated schema. Also verify in TikTok’s API or export that the field is included in the dataset your connector queries, as some connectors require enabling specific metrics in the source platform before they appear in reports.

Thanks and regards,
Taz