Accidentally deleted my Google Developer Profile — need recovery help

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1

Hi everyone,

I urgently need help with a Google Developer Profile recovery issue.

I accidentally clicked “Delete profile” in the new Google Developer Program Builders Hub, believing it would only unlink my account. Instead, my old profile data appears to have been removed, including 5+ years’ worth of badges, saved pages, collections, labs, and recent badges I earned from registering for Google Cloud Next 2026 and Google I/O 2026.

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I have screenshots of my old profile showing the earned badges, plus a screenshot taken moments before I clicked the button on mobile, and I also copied the public profile link / old user ID.

If anyone knows the correct recovery route, the right support channel, or has faced the same issue, please point me in the right direction or help route this to the proper team.

Thank you.

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@tabassamali - You will need to file a support ticket via the FAQ page. Thank you!

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Hi Michelle,

​Thank you so much for the guidance! I have just submitted the feedback through the FAQ page as you suggested. I’ve also sent an Email to both qwiklabs and gdp Support emails with real Evidence Screenshots of my old Google Developer Profile.

​To help the engineering team, I included both my Old UID (117442628360xxxxxxxxx) and my New UID (103098836283xxxxxxxxx) in the feedback form and email. My skills.google dashboard still shows 384 points, so the record of my 5+ years of work is still there—it just needs to be re-linked.

​I really appreciate you taking the time to look into this. It’s a huge professional asset for me, and I’m hopeful the team can restore the connection. Please let me know if there is anything else I can provide!

5

Hi @Michelle,

Following up on this — I wanted to share what’s happened since your guidance 8 days ago:

:white_check_mark: Submitted feedback via the FAQ page as suggested

:white_check_mark: Emailed both qwiklabs and gdp support with full evidence

:white_check_mark: A support case was opened: Case ID: 6-7018000040559

However, the Skills support team confirmed in writing that they are an AI interface without backend access to perform UID re-linking or profile restoration. They redirected me to Google Cloud Support, which requires a paid plan ($29/month minimum) — not accessible for a Developer Profile issue.

The Google Cloud Console Cases portal shows “No cases to display” and is linked to a GCP project, not my Developer Profile.

My skills.google dashboard still shows 384 points, confirming the data exists and just needs re-linking between my old UID (117442628360884389080) and new UID (103098836283700660027).

Could you please help escalate this to the correct internal team? I have complete timestamped documentation of everything. Thank you.

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This kind of experience has become so very typical with Google. If you aren’t a paying customer, they really do not care to talk to you.

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@tabassamali - We will see what we can do to escalate this issue internally. Someone will circle back if we are able to escalate the issue on your behalf.

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Hi, I am very sorry to hear this, but deleting a Google Developer Profile is not something we can reverse as the data is deleted after requested by the user. I will relay the feedback to improve the messaging going forward but we unfortunately cannot recover your account.

If you do create a new account I can try to award your prior achievements if you have a screenshot you can share with me of the badges you had and dates.

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I appreciate your empathy, Steve. You’re not entirely wrong — the support system has been frustratingly fragmented. I’ve been bounced between teams for 3+ weeks, with each one redirecting to the next.

That said, I haven’t given up yet. I have a reopened formal case with Google Cloud Support and have reached out through every available channel with full documented evidence. Still hopeful for a resolution.

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Hi Michelle,

Thank you so much for looking into this and offering to escalate internally. I truly appreciate it.

I also just saw @chris’s reply and have responded here directly regarding the badge recovery offer.

Thank you again for your support throughout this.

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Hi Chris,

I sincerely apologize for the delayed response. I have been actively pursuing this through Google Cloud Support (Case #70971658), support-skills@google.com, and gdp-premium-support@google.com for the past 3+ weeks, which is why I’m only seeing your kind offer now.

Thank you so much for offering to help restore my prior achievements. I absolutely have the evidence — 30+ timestamped screenshots from April 16, 2026, documenting my complete profile, including all badges, codelabs, and community memberships.

My new profile details:

  • New Profile UID: 103098836283700660027

  • Legacy Profile UID: 117442628360884389080

  • Historical URL: g.dev/tabassam-ali

I should also mention that since the deletion, I have been re-earning some badges and re-enrolling in communities on my new profile (hoping to rebuild). However, these are newly earned in May 2026 and are not the original historical badges (image attached). My question is — would you be able to award my prior historical badges with their original dates on top of my current new profile, without losing what I’ve already re-earned?

I would be incredibly grateful if you could guide me on the best way to share those screenshots of the evidence with you.

I also have two points I’d like to raise:

1. Question: Does deleting a Google Developer Profile immediately and permanently delete all associated backend data — including badges, codelabs, points, and community history — from Google’s servers? I ask because of the skills.google dashboard still shows 584 points linked to my account, suggesting to me that the data might still exist and could potentially be re-linked.

2. Urgent Feedback on UI Messaging: You mentioned relaying feedback to improve messaging going forward — I want to emphasize how critical and urgent this is. The current “Delete profile” button text reads (image attached): “By deleting your profile, your accounts are unlinked from the Google Developer Program. Your main Google Account will remain active.” This description is dangerously misleading. It implies a simple account unlinking, with no mention whatsoever of permanent data loss.

The warning should clearly state something like: “Warning: This action is permanent and irreversible. Deleting your profile will permanently erase all your badges, codelabs, learning history, community memberships, saved content, and all associated achievements. This data cannot be recovered. Your main Google Account will remain active.”

I spent 3+ weeks communicating with multiple Google support teams — all redirecting me in a loop — because the UI did not indicate that irreversible data loss would occur. No developer should have to go through this. Please treat this as an urgent fix to protect other developers from the same experience.

Thank you again for your time and your offer to help.

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Hi Chris,

I hope you’re doing well! I wanted to follow up as it’s been 15 days since your kind offer to help restore my prior badges and achievements.

I have already created a new profile and have 30+ timestamped screenshots documenting all my prior badges with their exact dates — ready to share immediately. Could you please let me know your preferred way to receive them? Should I attach them directly here in this thread, or would you prefer a different channel such as email?

Looking forward to hearing from you.