Access to Google Cloud Platform has been restricted. why?

My Google Cloud Platform services have been restricted while I was using the Gemini API. We have been making batch calls to the Gemini API from our system, and we are unsure of the reason for this restriction. We would like to request that you lift this restriction.

my project id : (PII Removed by Staff)

Hello @Eduzone,

You have to use the button Submit an objection to contest the suspension.

You may be interested in taking a look at Policy Violations FAQ, Google Cloud Acceptable Use Policy and Generative AI Prohibited Use Policy.

Hey @LeoK,

Same thing has happened with my account as you can see.

I have already submitted two appeals but there has been no response.

I have read the policies and I believe my account has not been engaged in any sort of policy violating activities.

So please take a look at this matter and help me resolve it so I can proceed with my ongoing projects.

Thanks and regards.

I’ve had a similar restriction since July 31st 2025. Have submitted multiple appeals, but without a response.

I am in the same boat. I have filed five appeals, but I have received no response from Google, and there is no way to escalate the issue. I have many projects utilizing the Gemini solutions, and this restriction has rendered them all unusable. I am a paying customer in good standing. Worst of all, there is no information about what exactly I violated.