Your client does not have permission to get URL

[Amine1]

Hi,
When I try to open my AppSheet app, I get this error message:
“Your client does not have permission to get URL /start/… from this server.”

[Steve]

Please contact Support for help with this.

Attn @Jose_Arteaga @Aleksi @AleksiAlkio

[Amine1]

Thank you @Steve , I will contact them.

[iTazB]

Hey,

Hope you’re keeping well.

This error usually means the app is trying to load a resource it doesn’t have permission to access, often due to sign‑in or domain restrictions. In AppSheet, check Manage > Users to ensure your account is listed and allowed, and review the Security > Require Sign‑In settings to confirm the authentication provider matches your login. If your app is tied to a specific Google Workspace domain, make sure you’re signed in with an account from that domain. Also verify that the app’s deployment status is set to “Deployed” so external access rules apply correctly.

Thanks and regards,
Taz

[Steve]

@iTazB

Manage > Users

Nope, try again. Otherwise solid.