Why is the bot sending duplicate emails?

After yesterday’s problems, everything is working normally today. However, there is a problem that the bot for the famous person is sending not one, but two emails.

Hello @CapitanTitanium, Please refer to the community discussion linked below to determine if the described scenario aligns with your current situation. I believe it provides the necessary clarification and guidance for your specific requirements.

I hope it helps!

@Jose_Arteaga

It’s clear that they were messing around with the lid the other day. Final application is now OK, but they screwed up the bots. I did this today: regenerated the table and updated the version Stable, which are used by users.

I expect an improvement tomorrow, but I’ll write if the problem remains. It’s not normal to start a bot twice, and there are no problems with monitoring.

Is anyone still experiencing issues with this?

We are seeing this issue across multiple apps, where we have set scheduled email events as part of a bot. The email event will always run twice, at the exact same hour minute.

It happened to me too. It won’t fix itself, and support won’t help. Whatever you need to find. Copy the bot, change the name of the new bot. It happened to me too. It won’t fix itself, and support won’t help. Whatever you need to find. Copy the bot, change the name of the new bot. Deactivate the old one. This is the solution.

Attn @Jose_Arteaga