Why is my website always down and SSL Certificate won't show

Google Cloud Cloud Foundations & Onboarding
1

Hi, I would like to know why my WordPress hosted website on Google Cloud is always down, even though I have 2 virtual machine instances always running. 1 for the back end and 1 VM for the SSL Certification but it won’t work and my site still shows not secured after doing literally doing everything right. It doesn’t make any sense. Why is it like this Google Cloud ?

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Hi @kingolushegs ,

Your question lacks important information such as the error message/s and configuration details (DNS records, load balancer, etc).

  1. Check the status of the SSL certificate. Make sure that the certificate is not in the “PROVISIONING” state, which means that Google Cloud is still working with the Certificate Authority to sign it. It can take up to 60 minutes for the certificate to be signed and propagated across the internet.

If the certificate is in the “RENEWAL_FAILED” state, it means that the renewal process failed due to an issue with the load balancer or DNS configuration. You can provision a new certificate, switch to using the new certificate, and delete the previous certificate.

Use this command :

gcloud compute ssl-certificates describe CERTIFICATE_NAME --global --format="get(name,managed.status)"
  1. Make sure that the certificate provisioning has been completed for the domain and that the DNS is correctly configured to point to the load balancer’s IP address.
gcloud compute ssl-certificates describe CERTIFICATE_NAME --global --format="get(name,managed.status)"
  1. Make sure that your load balancer is correctly configured to distribute traffic to your virtual machine instances.

These are general steps that I can share with you since I have no enough details of your concern. If this won’t fix or work, I recommend you contact Google Cloud Support.