This page indicates that Dialogflow ES audio recording are stored somewhere once enabled, but I can’t find where they’re stored.
https://cloud.google.com/dialogflow/docs/support/faq?agent=any&category=any
Good day @haze ,
Welcome to Google Cloud Community!
This FAQ is related to security, the audio conversation is stored only if you want access to enhanced speech data models, since this uses user data for improving speech recognition. You can use this link for more information: https://cloud.google.com/dialogflow/es/docs/data-logging
I recommend if you want to store audio recordings, you can use Dialogflow CX to export the audio in Google Cloud Storage. You can specify the Google Cloud Storage URI in Speech & IVR of your agent settings. You can use this link for more information: https://cloud.google.com/dialogflow/cx/docs/concept/conversation-history
https://cloud.google.com/ruby/docs/reference/google-cloud-dialogflow-cx-v3/0.8.1/Google-Cloud-Dialogflow-CX-V3-SecuritySettings-AudioExportSettings
Hope this helps!