Webhook for Google Reviews

Hello,

I’m currently working on setting up a webhook or some form of notification within my Google Business Account. The goal is to detect when someone adds a new review or submits a question.

To accomplish this, I’ve been following the official documentation provided by Google at https://developers.google.com/my-business/content/notification-setup.

Here’s what I’ve done so far:

  1. The Google My Business API has been approved and is fully active.
  2. I’ve created a Topic and granted permissions to both “mybusiness-api-pubsub@system.gserviceaccount.com” and “service-MY_PROJECT_ID@gcp-sa-pubsub.iam.gserviceaccount.com” for the “Pub/Sub Publisher” role.
  3. A Subscriber has been created and connected to the correct topic.
  4. I’ve double-checked the Notification channels in the Cloud Console and ensured that Pub/Sub is set up correctly. After sending a test notification, I successfully received a hit on my endpoint, confirming that this part was functioning properly.

However, I’m currently experiencing difficulty in triggering events from the following actions:

  • NEW_REVIEW
  • GOOGLE_UPDATE
  • NEW_QUESTION
  • UPDATED_QUESTION
  • NEW_ANSWER
  • UPDATED_ANSWER

Any assistance in resolving this issue would be greatly appreciated.

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Hey, did you manage to solve this? I have bumped into the same problem.

Unfortunately, there is no new progress or solutions on this one.

Did you ever figure this out? I am currently at the same ppint.

1 Like