Hello,> I am an individual developer in Australia trying to use Vertex AI for a new project. I am completely blocked and have exhausted all support options, so I am posting here as a last resort.> My Goal: A standard quota increase for Vertex AI (vCPUs from 4 to 32).> The Problem: I am stuck in a support loop.> 1. The automated Quota Request fails and directs me to Sales.> > 1. The Sales Team confirmed they cannot help individuals, only businesses.> > 1. The Support Console will not let me create a case (“not available with your current support plan”).> > 1. The Public Issue Tracker will not let me create an issue (the final “Create” button is disabled).> Every single official channel—automated and manual—is failing. I cannot request resources, and I cannot even report that the system is broken.> Can a Google employee or a community expert please advise on any possible way to get this issue in front of a team that can help? I have my Project ID and all details ready to share privately.> Thank you.
“My Vertex AI pipeline fails with RESOURCE_EXHAUSTED for quota metric aiplatform.googleapis.com/custom_model_training_cpus. My limit is 0. The automated system denies an increase and directs me to Sales, but Sales won’t help individuals. I am completely blocked. Can a Google employee please help route my request for a standard quota increase on this metric?”