I wouldn’t mind as long as it brings the user to the right location but the problem is that the first link doesn’t open the mobile app. It works on the second one.
It sounds that you have set with your device that it will always open it with the browser. I made a quick test and after I have selected “Appsheet” always, it will do open the link from the app. You probably need to clear the setting and then select “Allways” for the Appsheet app.
Looking at the configuration of the mobile apps (Appsheet and white label), I am surprised that your native app can interpret mandrillapp.com as appsheet.com
Aleksi was able to get the link that starts with mandrillapp.com prompts his device to open Appsheet. I am surprised since the settings to open the app by default is configured with the “supported links: www.appsheet.com”
Right. So my suspicion is you’re getting the browser because the mandrillapp.com URL in the email is opened by the browser. mandrillapp.com then issues a redirect to go to the app, but because the request is already being handled in the browser, it stays in the browser and you get the in-browser app. The “supported links” listed for your app only apply to links opened directly, not to redirects within the browser. I’m not sure how @Aleksi is able to open an app from mandrillapp.com links in an email.