Hey Everyone,
I’m Trying to Restore to a previous version of one of my apps, about 20 iterations ago, sometime Yesterday. I’ve made some blunders and have no idea whats going on anymore.
So, i can see version history, I can go to and see the version in action that I want to restore to, but when I click Make this Version the Current Version, It starts doing something, and than I get page 404, page not found errors.
What is going on?
Please contact support@appsheet.com for help with this.
I have done this Thanks Steve. Possibly I was doing something blindly stupid on my end.
Jonathan_S:
Possibly I was doing something blindly stupid on my end.
I doubt it.
I still have not heard back from support on this.
I don’t see a record of contact from you about this. Perhaps the email didn’t make it? Try resending?
Just Resent.
Hello,
I haven’t heard anything regarding this yet. Can someone check if Support has responded and my server is rejecting mail?
Many Thanks
Escalated internally.
Hi Jonathan,
Can you confirm whether you received and saw the response from Abdelnasser yesterday?
We see a reply to it from you saying “Regards”, but I am not sure if it is a follow up from your original email or an acknowledgment that you have seen his answer. And if you have, did his suggestions help?
I guess on our end we were awaiting to hear back from you whether the link he sent you helped…
Thierry
Our Support engineer on shift today is presently following up on your tickets and sending you a follow up email. Please do let us know if you don’t see his answer which you should receive via email momentarily.
Yup, The regards was a new follow up. I can confirm I have his email
Awesome. Thank you for confirming Jonathan.
Still is not resolved
Escalated again.
Hi,
I am having the same issue,
Was this resolved?
Thank you
Please contact support@appsheet.com for help with this.
in the end this never got resolved for me, but I made some major edits to get the app back to how I wanted and better
Jonathan_S:
in the end this never got resolved for me
WHAT?!
@TDhers
@Jonathan_S, @Steve,
@Arthur_Rallu responded to you 17 days ago, with an explanation of what might have happen, along with a suggestion of something to tryout and an offer to engage with you directly to assist you.
There was no response.
HE then followed up with you again 3 days ago and then closed the ticket assuming you didn’t need our help anymore.
Can you please confirm if you received these 2 follow up email from Arthur?
Thank you Jonathan
Thierry