@Jose_Arteaga, were you able to get anything from the management team?
Good morning @Steve !
Yes! I will say a couple of things that are important:
- AppSheet remains a core part of our Google Workspace strategy. The current focus is on keeping the platform stable and optimized, but
- The product team is also listening to feedback, shaping future roadmap plans.
We will of course continue doing our best to help wherever we can 
That doesn’t address the issue in the earlier post to which I was referring.
Hi @Steve,
I totally understand where you are coming from, and believe me when I say that I appreciate you sharing your perspective on this.
Currently, our support protocols are structured to manage ticket volume and routing across the broader platform. While this operational structure means proactive status updates may not occur as frequently as you and I would prefer, please know that we have thoroughly documented your feedback for our internal review.
I value your ongoing advocacy and thank you for taking the time to outline the community’s experience for us.