Slack Webhook

AppSheet AppSheet Q&A
1

I can’t seem to get the webhook working for Slack. I know nothing about JSON and am having a hard time!

Audit Log Details
Action Details
Email Details
Error:
"Webhook HTTP post request failed with exception The remote server returned an error: (400) Bad Request. "
Properties:
 {
  "EventType": "Change",
  "InvokedBy": "Add",
  "AppTemplateVersion": "1.000057",
  "Process Name": "Handle new HelpMe Tickets record",
  "ServerRegion": "us-east4",
  "TableName": "HelpMe Tickets",
  "OperationUpdateMode": "ADDS_ONLY",
  "EventMatch": "Workflow event successfully matched",
  "IgnoreSecurityFilters": true,
  "Condition": "",
  "MatchesCondition": "True",
  "Exception": "Webhook HTTP post request failed with exception The remote server returned an error: (400) Bad Request. ",
  "Task Type": "Webhook",
  "Task Name": "Send an email",
  "Url": "https://hooks.slack.com/workflows/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",
  "Verb": "Post",
  "MimeType": "application/json",
  "Headers": "",
  "Payload": "{\"Timestamp\":\"11/1/2021 10:00:25 PM\",\"What is your OP number?\":\"21\",\"What aisle are you in or close to?\":\"12\",\"What is your problem?\":\"21\",\"Status\":\"Pending\"}",
  "AppTemplateName": "75417abd-ec93-4a09-8010-27ed3420576c",
  "Operation": "Change Bot",
  "Result": "Failure"
}
2

This is the logged error on AppSheet side. Can you show what you have implemented for the call to Slack? We could at least look at the syntax for anything that might seem abnormal.

Note that you need to make sure you are following the specifications of the Slack API. One recommendation is to use a tool such as Postman. It allows you to create JSON code right in the tool and then connect and send to the API AND get back the actual response which might give you a better idea, not always, of what is actually wrong.

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