I have some scheduled reports. They have been sending everyday - at 10 AM and have never stopped. today, they seem to be not sending. I have not changed anything in this app in days. I am unsure why this would even happen?
So if I manually “run” them it works. I noticed under “Details” nothing different when I manually run it and it automatically ran:
Manually run:
Automatically running:
We are experiencing the same issue. None of our reports are going out, and are not being archived to our google drive. Monitoring app shows all processes completed.
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Escalated. Please also contact AppSheet Support for help with this.
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Thanks @Steve for flagging this.
We had some alerts about high failure rates, and high latency to generate PDFs which I was looking into. From what I can see there was a large influx of requests to generate PDFs (about 50x the average rate), the auto scaler was very slow to respond. This spike in traffic lasted from about 7:30 - 8:30 AM PT this morning.
Are you still actively experiencing issues?
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I wont know if the automation is working again until Monday. It runs Mon-Fri at 10 AM CST.
Google imposes LIMITATION to restrict us for usage of BOT but obviously it is not working properly…….
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We are now able to generate PDF reports again. Now if we can just wake up the BOTS I have that are sleeping we will be in business.
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I want to say something that might be of importance. I have disabled several bots - because by some reason they stopped working correctly. They were sending 5 reports instead of 1. i have an entire other discussion on this. My solution? I disabled them. They actually still send a report - but now just one. Not sure why. I hadn’t changed anything before this happened to my app. i wonder if this is the same with everyone.
You’ll need to contact Support for help clearing the waiting bots.
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