SAP Connectors in Application Integration

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Google Cloud’s Application Integration provides a robust Integration-Platform-as-a-Service (iPaaS) solution, offering a suite of tools to streamline data connectivity and management across various applications and services. Application Integration supports the following SAP connectors . It also supports trigger which is released recently

These connectors enable integration and business automation use cases between SAP and other key business application or databases or messaging application such as Salesforce,Netsuite, BigQuery,Kafka etc.

Which SAP connector to choose?

Connector for SAP system can be decided based on use case and implementation choice of integration/workflow in Application Integration. Examples as ERP integration, Human Capital Management etc as explained below

ERP integration

  • SAP ERP connector - Use this connector if your integrations need SAP ERP features such as Business Application Programming Interface (BAPI), Intermediate Document (iDOC), and Remote Function Call (RFC).For these capabilities,it can be used in integrations of Application Integration using the SAP ERP connector(GA). This connector allows your integration to leverage the robust capabilities of SAP ERP, enabling efficient data exchange and seamless communication between various applications and systems. And for secure transactions, this connector supports SNC.
  • SAP Netweaver Gateway connector - Use this connector if your SAP data is exposed as an OData service. This connector facilitates data insertion,fetch and updates using OData. This approach provides a standardized and RESTful interface for accessing and modifying data, which in turn simplifies integration with external systems and applications.
  • SAP HANA connector Use this connector to directly fetch data from the SAP HANA database. This connector enables real-time data access and analysis, resulting in improved decision-making, and enhanced operational efficiency.

Human capital management

For employee onboarding and management use cases, you can use the SAP Success factors connector in your integration. This integration enables seamless data exchange between SAP Success factors and external systems, streamlining the employee onboarding process and automating various tasks associated with it.

Leverage GenAI for SAP integrations

With SAP and AI connectors in Application Integration, you can leverage GenAI capabilities with DocAI and Vertex AI to build transformative use cases. Some of the use cases are as follows:

Business Process Automation

Invoice Processing - Manual invoice processing is a time-consuming and error-prone process. By automating invoice processing with DocAI in Application Integration , businesses can save time and money while improving accuracy. DocAI is a powerful AI-powered document processing platform that can read and extract data from invoices with high accuracy. This data can then be used to automatically process invoices, which speeds up and improves important financial processes at any company.

Personalization based on recommendation from GenAI:

When a new customer is onboarded in SAP, the process can be enhanced by leveraging the recommendation capabilities of Vertex AI connector. This can be achieved by developing integration in Application Integration, which enables the inference of customer preferences and the creation of personalized recommendations based on new customer profiles. Additionally, marketing campaign emails can be sent using the Salesforce Marketing Cloud connector, ensuring that customers receive relevant and personalized communications. This combination of technologies provides a seamless and personalized onboarding experience for new customers, increasing their satisfaction and loyalty.

Real time Data Synchronization:

Application Integration can be used for real time data synchronization of master data as customer or product between SAP and other applications such as Salesforce,Order Management systems. SAP trigger with ABAP SDK can be leveraged to trigger integration on new customer or product data insertion or update. SAP ERP trigger and SAP gateway trigger can be configured to detect changes in SAP data .

Lead to Opportunity Automation:

For example , when new customer is created in SAP , trigger can invoke integration to insert lead or opportunity record in Salesforce with relevant customer data which sales team can follow for potential deals

Order Fulfillment Synchronization:

When a new sales order is created in SAP, trigger can invoke the integration to update corresponding opportunity in Salesforce (e.g., stage changed to “Closed Won”), and relevant order details are synced (products, quantities, pricing).Sales order will be scheduled for delivery with invoice created for customer. Based on customer payment terms, payment information will be available in both systems. This ensures both systems have accurate records for forecasting and reporting

Inventory updates:

When inventory levels change in SAP, Salesforce is updated with the latest inventory information. This allows sales reps to see real-time stock availability, which is crucial for accurate quoting and order promising.

Conclusion

SAP connectors in Application Integration provide a secure and reliable way to connect SAP systems with other applications, enabling seamless data exchange and real-time communication. GenAI capabilities leverage artificial intelligence and machine learning to automate various tasks within the integration process.By leveraging Application Integration, SAP connectors and GenAI capabilities, organizations can achieve the benefits as improved operational efficiency, enhanced business agility, improved decision making and cost savings.

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