Resource Exhaustion: southamerica-east1 (N2D Instances)

Google Cloud Compute Infrastructure
1

Hi everyone,

I’m reaching out to the community because apparently, “Support” is a luxury good here, and I’m currently playing a losing game of musical chairs with Google’s data centers in Brazil.

The Situation: I have been trying to validate my trading and automation infrastructure on GCP. I’ve done everything by the book: I have a project (PII Removed by Staff), I have 1,500 BRL in credits, and I even injected real cash into the account to ensure I’m “validated.”

Yet, for the second time this week, my automation failed because the VMs simply won’t start. The error? The classic:

“A n2d-custom-4-12288 VM instance is currently unavailable in the southamerica-east1-b zone.”

I tried the main VM in SP-A—Unavailable. I tried the backup in SP-B—Unavailable.

The Sarcasm (Because if I don’t laugh, I’ll cry):

  1. Virtual Scarcity: It’s fascinating that a multi-billion dollar company sells “elastic cloud” services that are currently as “elastic” as a brick. If I can’t start a single custom VM, how is any serious business supposed to scale here?

  2. The Schrödinger Support: I’m told GCP is for everyone, but for a “normal citizen” or a small developer, technical support is a ghost. You can only talk to a human if you pay a monthly fee that costs more than the servers themselves.

  3. The “Free” Trial Trap: What is the point of offering credits to “test” the platform if the platform doesn’t have the hardware available for the test? It’s like being given a gift card for a restaurant that has no food.

My Plea for Help: Is there a real solution for those of us who must stay in Brazil due to latency but are being held hostage by “resource exhaustion”?

  • Does switching from N2D (AMD) to E2 or N2 (Intel) actually solve the availability issue in São Paulo, or is the entire region just “sold out”?

  • How can a developer trust a provider that offers zero accountability when their primary product (the VM) is simply “not there”?

If anyone from Google is lurking, or if a community expert has a “cheat code” to actually get a machine to turn on in Brazil, I’m all ears.

Best regards,

Filipe Nunes
Senior Software Architect & Frustrated GCP User