I trying refresh fields in LS for conecction GA4. When I click on the refresh flieds button I don’t get the fields (customs dimensions) that I have created.
I have also tried reconnecting the GA4 data source and it still does not show me the pop-up that comes up when you have added new fields.
What can I do?
I am currently experiencing the exact same problem.
Whenever clicking the “refresh fields” button, the icon spins for 1 second and then nothing happens.
I made sure to disable any blocking extensions on the browser but that did not fix the problem.
I am also experiencing the same problem. A new custom dimension added in GA4 will not come through on my existing Looker dashboard, but if I create a new dashboard one from scratch, it is there in the data source. I have no way of updating the data source and it’s been 5 days. Worried that if I completely disconnect and reconnect, everything will break.
I have the same issue. I have added custom dimensions to GA4 (a week ago) where they are working fine. I cannot get Looker Studio to show these as fields for the data source. I have tried reconnecting, refreshing fields and adding a new data source from scratch but nothing seems to pull the fields through.
I have the same issue. Can’t refresh the fields. I tried different computer / browser and still the same. Big issue
I am also facing the same issue, i.e. custom dimensions do not appear in the list of fields after reconnecting/refreshing the connection.
A colleague found a workaround: add the data source again (give a different name to it) and all the fields appear. However, you may have to reconnect data for each visual.
I also have this problem. I click to update the fields, but nothing happens, I also tried to reconnect the source and the pop with new fields does not appear
I also have the same problem, guys, did you found any solutions in last 3 weeks ?
I’m using the tip from TFA2030
“A colleague found a workaround: add the data source again (give a different name to it) and all the fields appear. However, you may have to reconnect data for each visual”
thanks @alanrioscosta , this i am doing now but its very confusing ? for other to use. and hard to explain for each user this thing. I thought I am doing something wrong but I guess its looker studio another bug 
which not get highlighted in a good way.
@tota Unfortunately, I don’t understand how Google doesn’t fix a bug as annoying as this.
exactly @alanrioscosta , its a basic step which need to fix and adjusted. But I try to figure it out on LinkedIn as well, no one talk about this error, may be because many influencers shift to Bigquery and there connection reconnect is working properly and they want to sell now Bigquery stuff more.
But what about small clients those still depends on looker studio with GA4 connection. #Google do #equaljustice with your #ownproducts. #shame
I’m facing this issue as well now. I cannot reconnect the data source either, it doesn’t show any custom fields that were added. Even when I create a new data source it doesn’t pull in the new information. Has anyone come across any other options here to try and fix it?
directly connect in looker studio data source with different name. Hope it will gonna help you. If not wait till 24 hours to appear new publish data from ga4 to looker studio.
But next time, if you add custom dim or metrics, you’ll need to do it the same again
Guys, after facing the same issue, I think I figured out what’s happening. In Looker Studio, try searching for the original parameter name instead of the “user friendly” dimension name (it worked for me).
Hey Guys! I found an easier solution than reconnecting each visual to a new data set.
Here’s what you need to do:
It’s still not an ideal solution, but it’s better than reconnecting each visual!
Hope this helps!
Hey Guys! I found an easier solution that reconnecting each visual.
Here’s what you can do:
It’s still not ideal, but better than reconnecting each visual.
Hope this helps!
Facing the same issue. neither reconnect the data source nor refresh fields working. Event I removed data source and added it again with my reports but still the new custom dimension I created in GA4 not appearing in Looker Studio.
In GA4, custom dimensions have both a ‘friendly name’ and a more technical name (the parameter name itself). Try searching for the technical name in Looker.