I have about a dozen Appsheet apps, each with many, many automated emails and reports that they generate. Over the past few weeks, I’ve had several users report just random expected emails not being received for no apparent reason. Looking in the Appsheet automation monitor, they all show executing successfully. They are not going into spam and our IT folks say they’re not being screened. Has anyone else experienced this? It is causing reliability concerns and occasional missed steps in our processes because of it.
The only thing I’ve been able to think of is that I’ve also seen an uptick in error messages that get emailed to me from Appsheet indicating syncing is timing out on random sheets. Some big, some tiny, no pattern to it other than it seems to come in waves where for 10-20 minutes Google Sheets is “unavailable”, then it goes back to working fine for many hours. What happens if there’s a problem connecting to data when the report fires?