I’m trying to use Claude 3.5 Haiku on Vertex AI for a research project at my university. When I try to send any sort of request to generate text, I get the following error:
Error message: “Quota exceeded for aiplatform.googleapis.com/online_prediction_requests_per_base_model with base model: anthropic-claude-3-5-haiku. Please submit a quota increase request. https://cloud.google.com/vertex-ai/docs/generative-ai/quotas-genai.”
If I go to the Quotas dashboard and try to request an increase to the above quota, I can’t type anything other than 0 – the text field says “Based on your service usage history, you are not eligible for a quota increase at this time.”
What I’ve tried:
- Enabled the Claude 3.5 Haiku model from the Model Garden.
- Used a paid account (I’ve been paid since 2021).
- Attempted to apply for a quota increase (I couldn’t).
- Attempted to contact support (I can’t afford the premium support options).
- Attempted to switch regions (Claude is only available in us-east5).
I’ve determined my problem is the same as this one and this one, both unresolved. Since these threads have seen relatively little action from mods, I thought I’d open a new one. @cloud_spanner – you seem to be the only person I’ve seen that’s offered to help with this issue. Any ideas if we can get it fixed for everyone? Or more information about a root cause?
Thanks!
